Effective Date: April 21, 2025
Thank you for shopping with printerupdate.com. We want you to be happy with your purchase. If you’re not satisfied, we’re here to help.
1. 3-Day Refund Warranty
We offer a 100% refund guarantee within 3 days of receiving your product.
To qualify:
- The product must be unused and in original packaging
- You must contact us within 3 days of delivery
- Proof of purchase (order number or invoice) is required
2. How to Request a Refund or Return
To initiate a refund or return, simply:
- Email us at support@onlineprintersetup.com
- Include your order number, reason for return, and any relevant photos
- Our support team will guide you through the return process
3. Refund Method
Once your return is received and inspected, we will notify you of the approval.
If approved:
- The refund will be processed within 5–7 business days
- Refund will be issued to your original payment method
4. Items Not Eligible for Refund
We do not offer refunds for:
- Products returned after 3 days of delivery
- Used, damaged, or modified items
- Digital/downloadable items (if any)
5. Return Shipping
- Return shipping costs are the responsibility of the buyer unless the item is damaged or incorrect
- We recommend using a trackable shipping method for returns
6. Damaged or Wrong Products
If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with clear photos. We will send a replacement or offer a full refund.
7. Contact Us
For any refund or return questions, please reach out to: https://onlineprintersetup.com/contact-us/